UK Delivery Options

Delivery times are estimates from the carrier once dispatched. Exact rates for paid services are shown at checkout.

Method
Speed
Tracking
Cost
Royal Mail 48 Tracked — Large Letter
Default for eligible small/light jewellery
Typically 2–3 working days
Tracked
£0 (Free)
Royal Mail 48 Tracked — Small Parcel
Used when size/weight exceeds Large Letter or if a Luxury Gift Box is added
Typically 2–3 working days
Tracked
Shown at checkout
Royal Mail 24 Tracked (optional upgrade)
Typically 1–2 working days
Tracked
Shown at checkout
Next-day courier (optional upgrade)
Next working day (cut-off dependent)
Tracked
Shown at checkout
  • Free UK delivery: automatically applied on orders over £20.
  • Orders under £20: paid shipping options are shown at checkout (rate varies by size/weight).
  • Luxury Gift Box: adds premium packaging and typically bumps shipping from Large Letter to Small Parcel.

Packaging & Handling

We never hide shipping inside product prices. Standard packaging is efficient and protective; our Luxury Gift Box upgrades the presentation.

  • Standard packaging: £0.50 internal cost (absorbed by us).
  • Luxury Gift Box: £1.50 packaging cost + usually ships as Small Parcel.
  • Standard method (Royal Mail 48 Tracked Large Letter) is free when applicable.

Processing & Dispatch

Most in-stock orders are prepared quickly Monday–Saturday. You’ll receive a tracking link as soon as your order ships.

Pre-orders / special items

If an item indicates a lead time, we’ll ship as soon as it’s ready. You’ll get updates by email.

Split shipments

To get items to you faster, we may ship parts of your order separately at no extra cost.

Frequently Asked

Do you ship outside the UK?

We’re focused on UK delivery for now. International options are under review.

What if my parcel is delayed?

If tracking hasn’t updated after the carrier’s estimated window, contact us and we’ll help.

Can I change my delivery address?

If your order hasn’t shipped yet, email support@rafyq.com with your Order # and the correct address.

Need help choosing the right option?

Questions? support@rafyq.com · +44 7455 642908